Frequently Asked Questions
All attempts are made to have the concert. In the event of heavy rain and if the predicted rain will stop shortly after 7pm, then the concert will likely start late. Updates regarding delays will be posted on the Terraces Facebook “The Terraces of Big Canoe Chapel” page and a recording will be available at 470-273-6767. If a concert is cancelled, additional information will be published the following day.
If you purchased a single concert ticket online, your confirmation is your ticket. If you forget or cannot print your confirmation, the ticket agents can check the printed list of purchases to find your purchase information. However, if possible, please bring your confirmation.
If you purchased a Pick 4 or Season Pass, you will receive those at the first concert you attend. Season Passes can only be used by the assigned pass holder. Pick 4 tickets can be used by anyone at any concert(s). Only individual tickets or a Season Pass can be purchased the day of the concert; Pick 4 packs are not available at the gate.
The terraced area can be used for seating, but it is stone and not comfortable for lengthy periods. Most people bring folding camp style chairs to sit in and those can be setup in the terraced area or the surrounding grassy areas. No large coolers or tables are allowed in the terraced area. Chairs can be setup in advance starting Saturday morning the day of the concert.
PLEASE do not move other people’s chairs or the Terraces Committee’s tables or tents. Please note that the Terraces Committee members are setting up for the concert between 9am-11am. For the safety of the committee, cones might block off the area by ticket booth, so please park in the parking lot if arriving during that time.
Due to limited parking and to help reduce the congestion, carpooling is encouraged. Please follow the directions of the parking attendants when parking. If you are planning to tailgate with friends, please try to arrive together as it is hard to save spots for friends arriving later. Some areas are left open for safety and necessity for exits, so if arriving late please do not park where there are cones even if there is space for your car. This can cause a blockage and cars trying to leave early might not be able to exit.
Handicap Parking is Available
Food and Beverages
Attendees are allowed to bring their own food and beverages, however, the Chapel requests no large coolers, tables, or alcohol in the terraced seating area. Chairs, tables, and coolers can be setup in the grassy areas behind the terraced area. There are picnic tables between the ticket booth and parking lot that are open to all ticket holders, and you can tailgate in the parking lot next to your car. When available an independently owned food truck will be onsite for attendees.
No pets are allowed at the Terraces. Only service animals may join us.